What is a chatbot?
Chatbots use natural language recognition capabilities to discern the intent of what a user is saying, in order to respond to inquiries and requests. The problem is, most chatbots try to mimic human interactions, which can frustrate users when a misunderstanding arises. Watson Assistant is more.
Watson Assistant will determine whether to provide a direct answer or reference search results from a document or database.
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Watson Assistant can live in an isolated cloud environment or on-premises, allowing you to build and scale.
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Industry-leading AI powers the underlying natural language models and provides training recommendations as you build.